Come on threadless!!

I want my new threadless orders now! And my old one that I had to return for the right size!! But now it seems the one I was exchanging it for is gone. Whether my exchange went through or not I have no idea. I haven't even received an email or anything saying that they got it. I sent it a week ago and it said it was shipped to the address it said to send it to but now I know nothing. I really hope I got the exchange I wanted because that shirt was so amazing! I want them I want them!!! I feel so helpless!